The Family Technology Handbook provides an overview of the digital learning program in Orange County Public Schools. Through the generous support of our local community, OCPS provides a digital device to every student at designated sites, in order to ensure college and career readiness.
Parents, guardians, and students are important partners in the OCPS Digital Learning Program and are responsible for:
The OCPS Parent Portal is your one-stop shop for all of the most important information. The OCPS Parent Portal provides access to:
Students are responsible for keeping track of and caring for their device and any device accessories.
To guide students in appropriate care for their device, students are annually asked to view a device care video: Grades K&1, Grades 2-5, Grades 6-12.
In general, students should:
In case of device or accessory damage, students should submit a help ticket and follow school procedures for obtaining help.
Students, parents, and guardians are encouraged to try simple troubleshooting methods such as:
If students require troubleshooting support or a repair for their device or accessory, they should report through a help ticket. A staff member will work with the student to determine the device issue and provide troubleshooting support for both software or hardware related issues. Depending on the nature of the issue, a replacement device may need to be issued to the student.
In some cases, devices may require repair as a result of accidental or intentional damage to device or accessory. Once that determination has been made, parents and guardians will receive notification of a device or accessory fine through email, if applicable. Visit the fees tab to learn more about the district’s device and accessory fee structure.
Students are required to read and sign the Student Technology Acceptable Use Agreement at the beginning of each school year. The agreement outlines acceptable behaviors for students while using their device while on the district network.
The district filters Internet access for OCPS devices both on campus and off campus in compliance with the Children's Internet Protection Act. Parents and families are encouraged to monitor student use of the OCPS device, especially internet use, at home. Misuse of the OCPS device or district network access will result in consequences as prescribed by the OCPS Code of Student Conduct.
Protecting student data and privacy on the internet is important to the district. Students in grades K-12 are provided with personal credentials to access the network, their device, and their instructional resources. Students in grades 6-12 are able to create a unique password at any point throughout the school year by accessing the studentid.ocps.net site.
The fee schedule for this school year can be found below.
Click here for a PDF version of the fine schedule
Requesting Repair Costs
Repairs are made by an external vendor and the district is invoiced after the repairs have been completed. As a result, repair costs may not be immediately known or available. Repair costs can be requested by contacting the school administration. If there is a difference between the actual cost of repair and the fee paid by the family, a refund will be issued by the school bookkeeper.
Paying Fees
The preferred method of payment is School Pay online. If using School Pay presents a hardship, fees may be paid by cash or check to the school bookkeeper.
Payment Plans
If unable to pay the fee in full, please contact the school for needs-based payment plan options. All financial obligations must be settled by graduation or withdrawal from school, whichever comes first.
Disputing Fees
If you would like to dispute a fee that has been assessed, please contact your school principal in writing. Any fee disputes that are not able to be resolved at the school level can be addressed to the Principal Leader. The decision of the Principal Leader is final.
Fee Duration
Fees which are not paid in full by the end of the school year, roll forward to the following school year for elementary, middle, or high school.